Law firms are facing increasing business challenges due to the impact of globalisation, clients wanting ‘more for less’, deregulation and of course the impact of Information Technology and the Internet.
These challenges have driven progressive law firms to seek to improve their competitiveness by redesigning their services and support processes to improve the value delivered to clients and also the efficiency with which services are delivered.
Our new whitepaper explores the redesign of legal services – the reasons firms take this step, the approach used, the challenges faced and the benefits realised – using our experience gained in redesigning 20 legal services and processes for major English law firms between 2005-16.
Read it here: redesigning-legal-services-codexx-whitepaper-january-2017