These are challenging times for all businesses – but the UK legal sector is facing major changes, driven by de-regulation, the internet and the tough economy. Firms are having to look at how they improve their efficiency and value to clients.

A recent article by Alastair Ross in ‘Private Client Adviser’ outlines how re-engineering has been applied to Private Client departments, to drive major cost savings – whilst maintaining service quality.

Re-engineering Private Client legal services – February 2013

The attached pdf article was first published in Private Client Adviser in February 2013 and is reproduced by kind permission.