Business challenges are driving services thinking in law firms
Today law firms must compete on the basis of their legal services – not just their lawyers. Clients buy legal services to get problems solved and these services are typically delivered by lawyers – but with increasing competition, the impact of IT and the internet and deregulation in some markets, this is changing. With the aim of meeting client demands of ‘more for less’ and doing so profitably, progressive firms are giving increased focus to improving the value of their services and the efficiency with which they are delivered.
The legal service paradigm has changed
Twenty years ago ‘legal services’ were simply the aggregate outcome of the work of a number of lawyers with a specific set of skills. The way the work was performed and delivered varied by office, by partner, by fee earner and over time. There was little consistency in how the service was performed or delivered.
The legal world is very different today. To find out more and how you can assess and improve your legal services read our new whitepaper: How healthy are your legal services?
If you would like to know more about Codexx experience or services in this area, please contact us.
