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There's a great opportunity for professional services organisations, such as law firms, accountants, consultants and architects to learn from proven industrial practices. However, the business model and culture within service firms is quite different.
We have strong experience of working with professional services firms to improve their performance through the application of best practices, encompassing systematic innovation, strategy development, process re-engineering.
Law Firms in the UK are facing the challenges of deregulation enabled by the Legal Services Bill, which will open up the market for new entrants and new law firm business models. They also have the challenges of differentiating themselves in an increasingly crowded market with more demanding commercial and private clients. Forward-looking law firms are seeking to improve their innovation capabilities. Recent Codexx projects in this sector include assisting one Top 50 UK Law firm to design and implement a New Product Innovation system and bring a new mediation product to market in record time. We helped another Top 50 UK firm develop innovation opportunities in one of their business sectors, using our Catalyst workshop. We have also helped firms reduce costs and improve service through re-engineering of key processes such as Probate, Due Diligence and Property. Why not read our whitepapers on innovation in a Law Firm or Professional Services Re-engineering?
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A top 50 UK law firm was looking to improve the ability of its Litigation Department to develop new products and get them to market.
Codexx developed and introduced an Innovation Process for the Litigation Group (which was subsequently rolled out across the firm); ran an innovation workshop with Litigation partners and helped develop new litigation products. A new mediation product was brought to market in half the time previously achieved.
A number of services firms wished to kick-start their innovation improvement by understanding the effectiveness of their current approach to innovation.
Codexx applied its 'Foundations for Innovation' (F4i) solution to assess firms’ innovation practices and performance and identify improvement requirements. This provided firms with a clear agenda for improvement.
A Top 50 UK law firm wished to significantly growth their innovation capabilities.
Codexx worked with the firm to develop and deploy an Innovation Process with a supporting organisation and tools, a Balanced Scorecard for the firm and a 5 year Vision & Strategy for the Private Client and Litigation departments. Innovation Catalyst workshops were used in Litigation, Private Client, Real Estate and Commercial departments to kick-start changes in innovation and the generation of new ideas. The firm was subsequently highly commended in the Financial Times Innovative Lawyers Awards for its approach to Innovation Management.
A top 50 UK law firm needed to improve the effectiveness and efficiency of a number of its key business processes.
Codexx worked with the firm to re-engineer their Probate, Due Diligence and Property Conveyancing processes and organization. We applied our Vector re-engineering approach, incorporating Lean Business thinking. This created significant changes in the processes together with cost reductions of up to 40%.
A leading UK environmental charity had identified the opportunity for a new centre for sustainable engineering and needed support to evaluate the proposition and if appropriate, support it in taking it through to launch.
Codexx performed an assessment of the business proposition and evaluated stakeholder requirements, optimum structure and governance. It made recommendations as to the governance model and key propositions. These were accepted and Codexx was re-engaged to help develop the proposed centre. This required the development of offerings, business processes and a business model, together with the recruitment of partners and funders and the validation of offerings through surveys. This led to the establishment of the Centre for Sustainable Engineering in 2004.
The UK arm of a major financial services company wanted a new approach in evaluating specific business sectors.
Codexx was engaged to develop an innovative new offering. We assembled a team of consultants and leading UK academics to develop an innovative new offering for the company.
Codexx were asked to provide the strategic lead for a study on the European environmental goods and services sector.
We employed Scenario Planning and Strategic Road-mapping tools to identify relevant scenarios and explore the ability of UK industry and government to exploit the environmental business opportunities. The project required working with public sector, NGOs and industrial organisations
A leading Belgian services firm wanted innovation training for its management.
Codexx provided Innovation Leadership training in the Netherlands and Belgium.
Transformation Partner
Blake Lapthorn
Energizing Change
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