Transform your business processes

New Vector is our results-focused re-engineering approach, based on 20 years experience in re-engineering business processes in service and industrial organisations.

Process re-engineering tackles the problem of poor or uncompetitive performance by examining key business processes in a systematic and challenging way, determining client requirements, analysing the way the process is performed today and then designing a significantly better way of performing the process that is closer to the optimum and finally defining a plan to move from the current to the future process.

Key elements of re-engineering include:

• Really understanding what the client/customer values
• Understanding and challenging the current way of doing things
• Seeking best practices elsewhere – and not just in other law firms
• Defining a bold improved process – the ‘TO-BE’
• Making a Case for Change for resourcing to move from the AS-IS to TO-BE
• Building a Core Team of managers and employees who will drive the changes through

Experience

We have proven success in re-engineering processes for both industrial and services firms, using our new Vector methodology. Our projects have generated cost reductions exceeding 40% and made similar achievements in cycle time reduction and quality improvement. Our approach is systematic, provocative and employs best practices such as Lean and Customer Experience Mapping.

Do you think your business processes could be improved? Call us to find out more.