+44 (0)7766-525433

Wednesday 12th December 03:20 (UK)

Get New Directions Newsletter

Archive for the ‘Codexx News’ Category

Professional development in an age of uncertainty

Tuesday, March 13th, 2018

Yesterday the University of Exeter Business School presented its report on professional development and the needs of Executive Education in a seminar at the Business School.

‘Executive education in an age of uncertainty’ shared the findings of a study involving nearly 50 business and public sector organisations in the South of England.

Codexx was pleased to be involved in the study as the lead research partner and build on its existing relationship with the Business School by supporting Bill Russell, the Director of Executive Education in this project. 

The report provides insights into the challenges and approaches organisations are taking for professional development in these ‘uncertain’ times – with a combination of Brexit, economic challenges, accelerating technology and new business models. It also identifies key requirements for the providers of Executive Education based on the feedback from organisations in the study interviews and questionnaire.

The report also shares the new degree and executive education services the Business School will be launching from 2018, enabling organisations to make use of the Apprenticeship Levy for Level 6 and Level 7 personnel development.

You can read the report here.

Executive Education in an age of uncertainty

For more information on the Executive Education programmes, contact the University of Exeter Business School here.

 

International SAP Conference for Professional Services – October 2017

Monday, September 11th, 2017

How can Enterprise Systems like SAP enhance the performance of professional service firms? To help answer this question, SAP will be hosting their first international conference for Professional Services in Amsterdam on the 10-1th October 2017.

Alastair Ross, Director of Codexx, will be presenting on the 11th October in a special forum on ‘Driving Successful Innovation in Professional Service Firms’. His presentation will address key aspects such as:

  • Forces for and against change within professional services
  • The need for an holistic approach – People, process and IT
  • Establishing an environment for innovation
  • Re-engineering & automating services delivery – Key success factors.

Further information on the conference and presenters.

Innovating value for global markets – Institute of Export event

Wednesday, June 7th, 2017

Institute of Export logo

Alastair Ross, Director of Codexx, is presenting at the Institute of Export and International Trade event on Thursday 6th July 2017 – ‘Blueprint for Global Britain’ which is being held at the University of Plymouth.

The event is aimed at businesses in the South West of the UK that are working in international trade. The event will examine the issues and opportunities in accessing new markets and the debate will help to shape the future of international trade.

Alastair Ross will present on ‘Innovating product and service value for global markets‘. His presentation will show how businesses can optimise their product or service proposition for different international markets by assessing the value requirements of users and how they vary by market and geography and then tuning their offering – or providing suitable support services – accordingly. The presentation shares learning based on Codexx innovation projects and makes use of the Value Table model.

For more information on the event: Blueprint for a global Britain.

New videos – value-based innovation & behavioural change

Tuesday, April 25th, 2017

Front page 5
New videos have been added to the our YouTube channel ‘Business Innovator’. The Business Innovator channel is our channel for sharing innovation approaches and our professional experience with a wide community of businesses, change agents and students.

Videos are intentionally short – to provide interest and insights within ‘bite-sized’ chunks.

Latest videos include:

Thinking about value and how to innovate it

The importance of behavioural change in business transformation

Why not take a look –  we hope you find them useful – and we welcome any comments!

 

New innovation videos

Tuesday, March 14th, 2017

Screen shot at beginningTwo new videos have been added to the our YouTube channel ‘Business Innovator’. The Business Innovator channel is our new channel for sharing innovation approaches and our professional experience with a wide community of businesses, change agents and students. Our videos will be intentionally short – to provide interest and insights within ‘bite-sized’ chunks.

The first new video introduces business innovation as a ‘journey to value’ and explains how innovation mastery comes from the application of an holistic and systematic approach to innovation within a business. Watch video here.

The second video looks at innovating service design and delivery in Professional Service firms and identifies 5 key success factors, based on Codexx project experience. Watch video here.

We hope you find them useful – and we look forward to your comments.

Let us know areas you would like us to cover in future videos.

New book – ‘Sowing the seeds of business transformation’

Tuesday, February 21st, 2017

Alastair Ross’s new book Sowing the seeds of business transformation was published on the 18th February and is available in paperback on Amazon. The book is aimed at change leaders who are seeking inspiration and guidance for transformation in their own businesses – in both industrial and knowledge intensive service sectors.

Cover with text for Codexx blog

It is a practical guide, based on project work and detailed case studies and is suitable for transformation projects in a single service or process, a function or department, business unit or firm wide.

Sowing the seeds of business transformation examines key transformation-enabling tools and methods such as Value Analysis, Systematic Innovation, Lean, User-Experience, Re-engineering, Continuous Improvement, Business Model Innovation and Digitisation.

Multiple case studies are used to illustrate the use of these methods including businesses such as Nokia, IBM, Blackberry, Apple, Allianz, British Airways, Amazon, Nintendo, AXA and Ryanair. The book also provides proven frameworks and effective approaches to enable a programme of business transformation.

For more information on the book, to read sample pages or order copies, go to Amazon.

 

Designing complex services – better services in a better way

Tuesday, May 17th, 2016

Codexx launch a new solution: Structured Service Development

Complex services for a more demanding world

Businesses providing complex or ‘knowledge intensive’ services – such as law firms, accountants, management consultants, R&D organisations and specialist advisors – are facing increasing business pressures. They need to design new services that meet ever increasing client demands in:

  • What is delivered – new functionality to meet new client requirements
  • The way it is delivered – making use of the internet as part of delivery
  • The form in which it is delivered – to fit clients’ own business processes
  • How well is it delivered – meeting explicit quality and regulatory requirements
  • The price of the service – more for less and increasingly at a fixed price

And the increasing level of competition (including new local and global rivals) mean that doing this profitably is often a challenge. The ‘old ways’ of developing services – informal and often ad hoc – that worked in the past will not be good enough in the future. Service businesses need to take a leaf out of the manufacturers’ cookbook for developing new products and create a new more structured and cohesive approach for developing complex services.

Structured Service Development process

To help clients in developing new services in today’s challenging business environment, Codexx has launched a new solution: ‘Structured Service Development‘ which is based on our work in complex services over the past 15 years where we have developed or re-engineered more than 25 services in multiple sectors including: legal, financial, consulting, environmental and industrial. For more information on this service read the solution flyer: Designing complex services – new Codexx offering – May 2016.

If you would like to discuss how Codexx could support you in the development of new services, the re-engineering of existing services or in improving the management of service delivery, contact us.

Speaking at ‘5 Great Minds’

Monday, June 15th, 2015

Chartered-Institute-of-MarketingAlastair Ross, Director of Codexx, spoke at the Chartered Institute of Marketing’s Levitt Group on Friday 12th June 2015 at their ‘5 Great Minds’ event held in Regent’s University in London for senior marketing professionals.

His presentation was entitled ‘Innovating Professional Services – transforming value and efficiency’. His session introduced the ‘Why?’, ‘What?’ and ‘How?’ of improving competitiveness through innovation in professional service firms. The event also introduced Alastair’s new book ‘Innovating professional services’. To see a copy of the event brochure, click.

Innovating professional services – new book

Friday, April 17th, 2015

Professional Service firms are facing major challenges in an increasingly global market. Whilst the professional services sector is diverse, consisting of  accountants, lawyers, management consultants, architects, insurance providers and other businesses that provide services based on leveraging intellectual capital, they face many common challenges:

  • Deregulation of local markets enabling the entry of new competitors
  • Clients are demanding ‘more for less’
  • New competitors based on internet-enabled business models
  • Competitors exploiting methods such as Lean to improve their cost competitiveness
  • How best to serve a global market – and to respond to global competitors

How do firms respond to these challenges? One key approach is in utilising innovation to improve competitiveness. Progressive firms are seeking to increase the value they provide to clients – through new and enhanced services and improved service experience for example. They are also seeking to improve their efficiency of doing business – and thus improve their price competitiveness.

Alastair Ross, Director of Codexx, has utilised Codexx experience gained over the last decade in consulting to professional service firms in innovation and re-engineering to write a practical guide to change agents in professional service firms seeking to exploit innovation within their organisation.

The book provides a detailed introduction into key innovation and re-engineering techniques, such a client value profiling, process mapping, waste elimination and change management. There is a strong pragmatic approach to dealing with the typical challenges encountered in driving major service innovation and culture change. The book features extensive case studies in legal, insurance, financial and business services.

Innovating Professional Services: Transforming Value and Efficiency’ by Alastair Ross was published by Gower on 8th May 2015.

For more information on the book go to: here

To purchase an e-book version from Amazon, go to: here

New Codexx branding

Friday, March 13th, 2015

Working with our design partner, Realise Design, we’ve just updated our Codexx brand logo.

New Codexx logo elements:

  • The removal of the circular ‘improvement arrow’ of the old logo and the use of a leaner and modern font echoes our progressive focus on streamlining working methods using best practices and Lean thinking.
  • We’ve linked the Codexx X’s to model a DNA strand to symbolise our core competency of business innovation – helping our clients innovate the value they provide to customers and their ways of working.
  • We’ve retained our tagline – ‘energizing change’ – that has been with us since we started up in 2002, because it still captures the essence of what we do, in just two words. Assessing, catalysing, provoking, inspiring, focusing, directing, mentoring, supporting and evaluating are other key descriptors in how we help our clients (but we’d never get that past the brand police….).

We hope you like the new logo – we do!

Codexx Logo V3-13 - less space around

Energizing Change

Copyright © Codexx
All rights reserved